Faculty Computing Help Desk

Faculty Computing Help Desk

Computing Help Desk

If you’re having technical problems while on campus or with your faculty technology account, the Computing Help Desk can assist you. Our staff is trained in answering technical-related questions and providing the help you need to get you up and running in no time.

Click here to access the Helpdesk Support Center

If our Help Desk can’t resolve your problem, we will point you to the appropriate group or person who can.

Please Note: If you experience a technical issue during non-business hours, you can still email us or call and leave a message. We will respond promptly to your request during business hours.

How to Contact Us:

Logging On or Account Assistance

Call: Extension 1819
Come by: Room 13 (ground floor of the Main Building)
Jon J. Clippinger
clippingerjj@villa.edu

Access to Network Resources & Network Connectivity (printers, software and directories)

Call: Extension 1817
Christine Palczewski
cepalcz@villa.edu

Call: Extension 1820
Francis Montgomery
franciscssf@villa.edu

Call: Extension 1819
Jon J. Clippinger
clippingerjj@villa.edu

Come by: Room 10, 11, or 13 (ground floor of the Main Building)

Apple Computer Systems Connectivity

Call: Extension 1820
Come by: Room 11 (ground floor of the Main Building)
Francis Montgomery
franciscssf@villa.edu

Working With Course Software

Contact the instructor requiring assignment
Call: Extension 1860
Come by: Academic Success Center (ground floor of the Library Building)

Villa Maria Voice Over IP Phone System

Call: Extension 1817
Come by: Room 10 (ground floor of the Main Building)
Christine Palczewski
cepalcz@villa.edu or Extension 1818

CAMS (Comprehensive Academic Management System)

Call: Extension 2868
Michele Peters
mpeters@villa.edu

CAMS Portal—Course Management

Call: Extension 1820
Francis Montgomery
franciscssf@villa.edu

CAMS Faculty, Student, Alumni Portal Access, Operations

Call: Extension 1817
Come by: Room 10 or 11 (ground floor of the Main Building)
Christine Palczewski
cepalcz@villa.edu

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